![]() Check the sound card to ensure that it's seated properly. Gently clean the jack using a cotton swab: snip off one end so that only a small portion of cotton remains and dip in a small amount of rubbing alcohol. If you hear crackling with another headset, the cause may be a dirty, cracked or worn jack, or a problem with your computer's sound card. ![]() Plug a different headset into the device. You may need an external amplifier to supply the correct amount of power to drive the headset. If you are using a desktop computer, test with a different sound card. If the problem stops, the issue may be either that the volume was too loud for the headset to handle, or that the device's amplifier doesn't have enough power to drive the headset. If your headset and microphone are not working well, it could be an issue with your mic boom, so you may need to replace it with a new mic boom. If your headset and microphone are working normally, skip to method 2. Turn the volume down on your computer or device. For example, plug your headset into your mobile phone, and make a phone call with your mic and see if it works well. If you do, looping the wire and taping it down at the point of the loose connection may temporarily stop the noise until you can have the connection re-soldered or replace the headset. Wiggle the cord at the plug and at the headset while moving the mic to see if you can locate the loose connection. If the problem occurs only when you speak, and your callers hear the static as well, the issue is with the mic. My rig 800 headset keeps cutting out at the most random times like I still hear the mic monitoring of my own voice but nothing else. ![]() If you still hear the crackling, the problem is likely a loose wire somewhere in your headset or cord. Most Xbox Series X and S mic problems result in your teammates being unable to hear you at all. You can use a wired mic hooked into your Xbox controller, or a mic that’s built into a wireless headset for voice chat and it should all work right out of the box. ![]() Plug the headset into another computer, a smartphone or other device and determine whether the problem persists. How Xbox Series X and S Mic Problems Typically Manifest. ![]()
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